FAQ

 On Orders Over $50.00

“When will I receive my order?”

  • Most of our items available on the site are ready to ship the next day. Some items are shipped out 2-6 business days after order is placed.
  • Look for the ready to ship badge to understand what ships the next business day.

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  • We ship first class with USPS. Packages should arrive 3-5 business days domestically. International 8-12 business days.
  • Custom orders can take up anywhere from 1-25 business days to fulfill.

“What shipping carriers do you use?”

  • We ship USPS first class for both domestic and international orders.

Do you create custom orders from scratch?” 

“What if you don’t have the butterfly I want?”

  • If you don’t see the butterfly or moth you want please contact us for a custom quote.

“How can I get a discount code?”

  • We happily supply discount codes to our exclusive VIP club. What a discount code? Get an instant 20% discount code by clicking here

Where do you get your butterflies from?”

  • I personally select and handpick every butterfly from a butterfly sanctuary/farm from Australlia. I purchase the butterflies after they die naturally ( average butterfly only lives 3 weeks). The sanctuary/farm is part of a conservation program to save virgin acres of rainforest and butterfly populations?

“Are they real butterflies?”

  • They are real butterflies or moths that died naturally from a butterfly sanctuary/farm as part of a conservation program to save  virgin acres of rainforest and butterfly populations.  Each butterfly or moth is carefully preserved in layers of jewelry grade resin. Allowing the butterfly to look as natural as possible without being fragile, despite their fragile appearance.

“Is your jewelry fragile?”

  • Each piece is handmade to last. Every butterfly is preserved in jewelry grade resin  and set in jewelry ceramics to guarantee quality. Treat The Blue Goddess Co. like any other jewelry you love in your jewelry box. We have a 60 day return exchange policy.